Copiun's technical support team is responsible for providing high-quality technical support to customers and channel partners, including installation support, ongoing support, and upgrades. Our support professionals are ready to offer responsive, and friendly technical support for our valued customers and partners.
We provide:
- Installation support by phone and by Web conference
- Technical support, including escalations from partners
- Upgrades and new releases
- Product documentation
You can contact our support team in a variety of ways:
- Email us at support@copiun.com, we will respond within 24 hours
- Call us at 774-463-0212, M-F, 9am-6pm EST
Advanced support options are available from Copiun, please contact info@copiun.com
- 24 x 7 x 365 Advanced phone support with a 4 hour response time.
- Hardware Appliance - advanced 24 x 7 x 365 next business day parts replacement with onsite.