Copiun's technical support team is responsible for providing high-quality technical support to customers and channel partners, including installation support, ongoing support, and upgrades. Our support professionals are ready to offer responsive, and friendly technical support for our valued customers and partners.
We provide premium enterprise support with the following key features:
- 24/7 telephone support
- Web interactive conference
- 2 hour initial response for Severity 1 issues
- Dedicated support contact
- Upgrades and new releases
- Self-service portal
- Product documentation
To submit tickets or access our knowledgebase, proceed to our support portal. Click on our support policy to understand the complete scope of Copiun support.